About Oneserve

About Oneserve

Field Service Management Software for a range of sectors

Oneserve is a Field Service Management company based in the UK. If you are a company with a mobile workforce then our software can help you to increase productivity and efficiency within your business.

For any sized business – Our range of products mean that we can flex around you, giving you greater control at less cost

Powerful tools – From intelligent scheduling right through to customisable reporting, our software ensures you increase efficiency, boost productivity and improve business performance

Easy to use – Our software is easy to implement and simple to use, there’s even the option to implement it yourself


Oneserve was formed in 2010 following an employee buy-out of the field service management software developed by Connaught plc. The software had successfully supported a mobile workforce of 2500. We were aware that many of the systems on offer around the world were over complicated, difficult and expensive to implement. So we set to work on improving our user interface and developing new functionality on a cloud-based platform. All with a clear competitive aim: to provide a solution that was the easiest to use, simplest to configure and fastest to implement in today’s market. In the last six years, we’ve invested considerably in our software and have won 40 new customers across a multitude of industries and markets. Our customers have all improved the quality of their service and achieved significant growth despite a tough economic climate. And as they grow, our system has easily scaled with them.

History of Oneserve

Oneserve Values


Our vision is to enrich connections in the field to allow for our clients to provide efficient and truly exceptional customer experience. The following values help us achieve this vision:

  • Knowledge – We provide you with the knowledge you need to constantly deliver the best service
  • Efficiency – We empower you to take control, identify inefficiencies and rectify them with no to minimal assistance from us
  • Customer Experience – We enable you to make customer experience your competitive edge and to help you set the standards in your field
  • Flexibility – We provide a truly cloud based SaaS product that molds around and into your business
  • Scalability – We provide solutions that grow with you


As an organisation, our strength comes from our unity. Throughout your journey with Oneserve you will benefit from the expertise of our entire team. We have experts at every level if our business.

Learn More

Oneserve Team

What are people saying about Oneserve...

At Oneserve we build partnerships. We work with you to understand your needs and help you to develop as your business grows. Want a second opinion? Have a look at what our customers say about us...




"Oneserve schedules the right engineer for the job with the necessary materials and skills, allowing the engineer to complete the job first time.”

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Sowga Limited

“A key reason for choosing Oneserve was the analytics capability which we use to track trends in reactive maintenance issues, first time fix rates and response times."

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“In the last six months we've increased productivity by a further 25% by working closely with the Oneserve team.”

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