Blogs about Field service management software

Simon Jones - 17 April 2013 - Field service management software

This month we’ve been witnessing the commencement of major changes to the NHS. To some this heralds a bright new beginning, whilst to others the beginning of the end.

The efficiency debate

Louise Hempstead - 12 April 2013 - Field service management software

It goes without saying that in business if you can’t attract customers then you are finished before you have even started, but what about keeping them? Customer retention is certainly the key to longevity within business. But these are fast moving times and social media can be a very public ...

Lucien Wynn - 25 March 2013 - Field service management software

I’ve been keeping a keen eye on report findings coming from the Aberdeen Group of late. I thought I’d share some of these with you.

Field service operations

Simon Jones - 12 March 2013 - Field service management software

Today there is a plethora of service management software to choose from. So how do you decide which will best complement your business, deliver the productivity gains you desire and support growth?When considering new software, here are 5 must-haves.

#1: Software as a service

Louise Hempstead - 11 March 2013 - Field service management software

What is workflow management? In the simplest sense, it is the daily routine we follow to perform the simplest of tasks to the most complex. It can involve a single task by a single person or multiple and complex tasks completed by various individuals or teams across geographical locations.

Simon Jones - 01 March 2013 - Field service management software

       With continued growth across our business we ended 2012 on a high here at Oneserve.We'd also been nominated for a UK IT Industry Award from Small Supplier of the Year and felt a healthy glow of recognition for our hard ...

Lucien Wynn - 17 January 2013 - Field service management software

Last week we announced that our field service management software has been nominated for Most Innovative IT System by the Housing Innovation Awards 2013.On finding out that we had been nominated I said in our news story on this website that ...

Louise Hempstead - 16 January 2013 - Field service management software

The weekend brought with it snow for many parts of the country and with more to come many people are probably expecting disruptions to services and travel. So how can you minimise the impact extreme weather has on your business?With 97% of businesses affected by extreme weather last year (see ...

Simon Jones - 18 December 2012 - Field service management software

Our cutting-edge field management software is designed to help businesses achieve more for less. With a proven track record in reducing costs and improving productivity, as well as driving customer service levels, all backed up by strong and rigorous statistics, Oneserve is truly worthy of consideration by every company that ...

Lucien Wynn - 18 December 2012 - Field service management software

Here at Oneserve we've achieved so much this year to make service management businesses simpler, smarter and faster. We’ve worked alongside our customers to deliver not only our software but huge business improvements into their operations. By simply engaging with our customers to really understand how they work and what ...

Lucien Wynn - 11 September 2012 - Field service management software

Last week we were nominated as a small supplier of the year in the UK IT Industry Awards. The nomination was greeted with excitement in the office, simply because we’d made the final of the prestigious annual awards but also as we’re amongst such good company. We know the quality ...

Adam Thompson - 08 March 2012 - Field service management software

Our latest white paper, Make success happen: How to do more for less, highlights how service management businesses should be leveraging leading-edge technology to create business advantage. Here at Oneserve we’ve been discussing for some time that the most urgent question facing service management businesses will be how to meet ...