Delivering field service management to other businesses demands efficiency, high performance and excellent customer service.
Oneserve has been designed to support B2B field service companies and the challenges they face. The system works in any place, anywhere and seamlessly with any mobile device, so your mobile workforce will maintain optimal performance. An inbuilt scheduler also optimises each appointment ensuring the right person gets to the right job, on time and with the right kit on board – and all with minimal drive time.
Coupled with its capabilities as a real-time, single-source of job information, the system will enable unrivalled levels of collaboration between your call centre and mobile workforce, and drive improvements in customer service.