Delivering field service management to consumers demands a mobile workforce operating at an optimal level.
Oneserve has been designed to support B2C field service companies with high performance in mind. The system works in any place, anywhere and seamlessly with any mobile device, so you can maximise the productivity of your mobile workforce. An inbuilt scheduler optimises each appointment ensuring the right person gets to the right job, on time, with the right kit on board – and all with minimal drive time.
Coupled with its capabilities as a real-time, single-source of job information, the system will enable unrivalled levels of collaboration between your call centre and mobile workforce, and drive improvements in customer service.