PPV Solutions

PPVS are an established facilities management company within the building and security industries in and around the area of Peterborough, East Anglia, London and majority of the UK.

To efficiently grow, PPVS identified that they needed to speed up their job process and chose Oneserve to support them in their mission.

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The Challenge

PPV Solutions (PPVS) is a facilities management company supporting large scale commercial businesses, with a particular focus on food manufacturing and commercial office floor management. Operating since 2015, they are an ambitious company that has already seen significant growth.

PPVS managed their jobs via Excel spreadsheets which, as the business grew, became a cumbersome process that saw the duplication of jobs, loss of material costs and a slow invoicing process. To efficiently grow, PPVS identified that they needed to speed up their job process, better manage their assets and more effectively connect with their customers.

The Solution

Having compared four service management software solutions, PPVS quickly selected Oneserve. Louis Joyce, Contracts Manager explains, “Oneserve was head and shoulders above the rest because it delivers the level of detail we need to record all of our job information, but enables us to do so with ease thanks to its intuitive interface.” Now, each work type, i.e. planned or quoted works, can be easily managed and the office team have real-time visibility of job progress and the effectiveness of that progress.

Oneserve is one of the best investments we've made. It has enabled PPVS to become much more efficient and, since using the software, our revenue has grown by 20% within a year. Oneserve has undoubtedly contributed to this.

Louis Joyce, Contracts Manager - PPV Solutions

The Results

Better productivity
By streamlining processes and scheduling jobs efficiently, Oneserve has enabled PPVS to increase the number of jobs they complete by 20%. Louis goes on to say, “Our turnaround in quotations has also increased significantly and we now have sight of sales reports for all members of our team. This gives us a clear indication of the progress they are making and the increased visibility enables us to react quickly to any efficiencies, helping us maintain a highly productive and quality service.”

Fast, accurate data
Oneserve simplifies the previously laborious and inaccurate Excel processes and records all relevant information directly against each job. To put this into context, Louis provides an example, “Previously we had to generate the down tools invoices manually, taking us around four hours to complete. Data was collated from numerous Excel spreadsheets which left room for inaccuracies. With Oneserve, we complete this task within minutes from the data already stored in the system. As a result, we now invoice with speed and confidence.”

Intuitive to use
The simplicity of Oneserve means that as PPVS grows, the new members of the team quickly understand the software. Louis explains, “The team really like working with the software. After a 30 minute training session, each team member is typically proficient in using Oneserve within a couple of days.”

Stats

Better productivity

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Fast, accurate data

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Intuitive to use

I knew at an early stage that PPV Solutions would quickly reap the rewards of Oneserve. They had a clear vision of what they wanted to achieve and subsequently worked closely with us during the implementation process to ensure Oneserve was configured as effectively as possible from the outset. We pride ourselves on this collaborative approach and PPVS are proof of how effective it is.

Alex Walsh, Implementation Manager - Oneserve