Hillingdon Council – Tackling damp and mould with Oneserve Hillingdon Council’s repairs and voids team is responsible for managing 35,000 to 40,000 repairs every year, across 10,000 properties. This includes about 3,000 leaseholders and 1,300 communal spaces. The team also supports minor adaptations to both tenanted and private properties and carries out a wide range …
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When Loreburn Housing Association decided the time had come to look for a new job
management system, they knew that finding a new software partner with dedicated social
housing expertise and a proven track history of delivering excellent customer service, was a
must.
Langstane Housing Association is on a mission to modernise their ways of working. As part of their current IT strategy, they are looking at moving from on-premise solutions to SaaS products which will enable the social landlord to automate tasks wherever possible.
Coordinating 50+ mobile engineers effectively at Fixatex Fixatex, an electrical contractor specialising in the UK housing sector, has experienced impressive growth thanks to Oneserve. With the help of Oneserve, Fixatex’s team has expanded by 50%, and they have achieved every monthly KPI. Moreover, the company’s revenue increased by a noteworthy 52%. Currently, Fixatex employs 15 …
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Delivering Exceptional Social Housing Services with Oneserve For over 40 years, MCP Property Services has been providing communities with social housing maintenance solutions across London and the East of England. Their extensive list of services encompasses repairs & maintenance, aid & adaptations, cyclical & capital works, and gas & electrical compliance. To deliver the best …
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Southern Housing Group’s Efforts to Deliver Outstanding Customer Service Southern Housing Group is one of the largest housing associations in southern England, offering over 28,000 homes to over 72,000 residents. To improve customer service, the group created Southern Maintenance Services (SMS) to bring previously outsourced work in-house. Savings of circa £200,000 within 8 months of …
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Enhancing Residents’ Repair Experience through Supportive Services With over six decades of experience in responsive repairs and maintenance, roofing, and construction, Breyer Group employs over 400 professionals. Their primary objective is to ensure that residents have a positive experience when repairing their homes, a principle that guides their operations across all projects. Spend 60 – …
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Irwell Valley Homes are on a journey to refresh their digital strategy. Within this, they were looking for job management software that offered good product flexibility as well as integrated repair and scheduling capabilities.
ULPS Improves Repairs Service with Oneserve for 8 Years For over 8 years, Oneserve has played a crucial role in United Living Property Services’ (ULPS) responsive repairs service. ULPS manages 40,000 properties and processes around 160,000 repair appointments through Oneserve annually. Vastly improved customer feedback Reduced ‘no access’ appointments by 45% Extra level of visibility …
ULPS Improves Repairs Service with Oneserve for 8 Years Read More »
Assisting with the supply and upkeep of central heating systems in newly constructed properties Advanced Heating Wales is a company with 60 employees that provides plumbing and heating equipment maintenance services to both commercial and private clients. Their primary area of expertise lies in the installation of central heating systems for newly constructed properties. They …
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