Key features of Digital Forms Software

Key benefits of build my forms

Improve accuracy

Easily create electronic versions of your surveys with our form builder. As you design your web forms you can mark fields as mandatory giving you further control over the accuracy of your data capture. Your on-site team are then prompted to complete the form via their Oneserve mobile field service app, which is then immediately accessible by your office team - giving everyone in your organisation a single version of the truth.

Intuitive UI/UX

Oneserve’s software has the user in mind at every step - from the system administrator setting up the survey to the mobile operative completing it. Every process of our survey platform is intuitive and completed in a logical, step-by-step order to maximise productivity.

Branded forms and surveys

Quickly create custom branded surveys and forms by simply uploading a PDF template. Once the PDF is uploaded, question and answer boxes can be easily overlaid to create a professional branded online survey platform that is automatically assigned and saved against the job after completion.

Enhanced compliance

Visual evidence, such as photographs and tenant signatures, can be captured and uploaded with ease. This information is then recorded against the job in real-time, providing an extra level of visibility for your organisation.

Unlimited forms and Surveys

With no limit to the number of surveys you can produce, our survey builder enables you to be confident that you are always capturing the information that is important to your organisation.

Improved customer service

Your mobile operatives can use the survey feature to gather customer feedback helping you identify areas for service improvement. As the results become immediately accessible to your team in the office, any issues that need to be rectified immediately, while the operative is still on site, can be.

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An overview of Build My Forms

Create forms and surveys with ease using Oneserve’s form-building functionality. Collect all the service management data you need without wasting time and resources. We have developed two different versions of our form builders, depending on your requirements. 

Our standard form program offers a library of templates to choose from, ideal for repairs and maintenance organisations and social housing associations needing to ensure on-the-job data is collected in a timely manner. Once a survey has been selected, your back office teams can assign them to the relevant job type so that the surveys appear for completion by your mobile operatives via the Oneserve Mobile App.

In addition, Build My Forms offers every benefit of our standard survey building tool whilst introducing a greater level of flexibility. Create an unlimited number of surveys according to your organisation’s particular requirements through easily dragging and dropping different question types into your survey, including offering photograph uploads and multiple signature capture.

Who We Serve

Select a relevant sector to discover how Oneserve can help you increase productivity, improve customer service and evidence compliance.

“Oneserve is such a powerful tool for us; it’s used in the back office, by mobile workers, engineers and clients to make sure we are always optimising our service delivery to residents.”

“The support we have received from Oneserve has been like no other I’ve seen in this industry before. Our Oneserve Project Manager has been a mentor and given endless support.”