Client & Contractor Portal
Our subcontractor and client web portal enables you to share job information with your external network, whilst also giving you visibility of their activities and progress.
Key features of client & contractor portal
Client and subcontractor access
As you engage with contractors or subcontractors to undertake elements of your repairs and maintenance works, you can assign them access to Oneserve to give them all the job information they need.
These access rights can vary for each contractor, allowing you to only display the job information that is relevant to them.
Monitor job performance
Subcontractors can use Oneserve’s job management software to complete their contracted work in exactly the same way as your directly employed workforce.
As a result you can monitor their progress in real-time and ensure the service they provide meets your requirements.
Create custom reports and dashboards
Construct reports and dashboards that automatically update to give you and your contractors or subcontractors optimum visibility.
As an example, these dashboards could include first-time-fix statistics, job progress, or SLA details.
Key benefits of the client & contractor portal
Increase customer satisfaction
Effectively manage subcontractors
Reduce administration
Trusted by...
MCP
Why is having a client and subcontractor portal important?
Maintaining KPI’s and ensuring that you are satisfying the requirements of your contracts means providing your clients with all the information they need, through the provision of regular reports and communication. This can be time consuming and difficult to maintain without the right technology.
Likewise, similar challenges apply when allocating and monitoring the jobs your subcontractors complete. To connect these processes, Oneserve provides your subcontractors and clients with direct access to the information they need.
Alongside this, our mobile app lets you track your operatives’ job progress to help you better schedule and manage resources more effectively.
Who We Serve
Select a relevant sector to discover how Oneserve can help you increase productivity, improve customer service and evidence compliance.
“Oneserve is such a powerful tool for us; it’s used in the back office, by mobile workers, engineers and clients to make sure we are always optimising our service delivery to residents.”
“The support we have received from Oneserve has been like no other I’ve seen in this industry before. Our Oneserve Project Manager has been a mentor and given endless support.”
