Key features of client & contractor portal

Key benefits of the client & contractor portal

Increase customer satisfaction

Your clients no longer have to wait to receive information. Instead they can log in to Oneserve and see the information they need whenever they like. The information you display can be tailored from client to client and can range from real-time job progress to copies of certification.

Effectively manage subcontractors

Allocate work directly to subcontractors and monitor job progress and performance. They can access Oneserve in exactly the same way as your own operatives, recording all job details directly in the Oneserve Mobile App. By working to the same processes, consistency and transparency can be maintained.

Reduce administration

By connecting your wider network with the processes already used within Oneserve’s job management software you create a highly efficient eco-system that requires significantly less administration. This joined up approach also increases accuracy and will create a thorough and automated audit trail.

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Why is having a client and subcontractor portal important?

Maintaining KPI’s and ensuring that you are satisfying the requirements of your contracts means providing your clients with all the information they need, through the provision of regular reports and communication. This can be time consuming and difficult to maintain without the right technology.

Likewise, similar challenges apply when allocating and monitoring the jobs your subcontractors complete. To connect these processes, Oneserve provides your subcontractors and clients with direct access to the information they need.

Alongside this, our mobile app lets you track your operatives’ job progress to help you better schedule and manage resources more effectively. 

Who We Serve

Select a relevant sector to discover how Oneserve can help you increase productivity, improve customer service and evidence compliance.

“Oneserve is such a powerful tool for us; it’s used in the back office, by mobile workers, engineers and clients to make sure we are always optimising our service delivery to residents.”

“The support we have received from Oneserve has been like no other I’ve seen in this industry before. Our Oneserve Project Manager has been a mentor and given endless support.”