Key benefits of parts & stock management software
Maximise first-time-fix rates
With real-time visibility of all available stock, your operatives will be able to complete more jobs on their first visit. This will not only boost your first-time-fix rates, but will also improve your customer satisfaction scores.
Key features of inventory & material management
Why is accurate parts & stock management important?
With a network of mobile operatives on the road, it can be difficult to keep track of what parts have been used on repairs and maintenance jobs and what stock is sitting in vans or warehouses. This lack of visibility can lead to both over and under ordering of materials. Costing jobs also becomes very difficult because parts aren’t always recorded against the appropriate job.
By managing your parts and stock within your service management software, you can schedule and manage resources with complete visibility of stock usage.
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“Oneserve is such a powerful tool for us; it’s used in the back office, by mobile workers, engineers and clients to make sure we are always optimising our service delivery to residents.”
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