No matter what services you are providing within your social housing contracts, Oneserve’s Building Maintenance software will help you keep control of your service delivery to ensure that you are maximising productivity and hitting your SLAs.

As sector experts, trusted for over a decade by the housing community, Oneserve’s maintenance management software helps building contractors deliver the positive repairs and maintenance service providers need and tenants deserve.

Our comprehensive building maintenance software provides optimised contractor scheduling, parts management, mobile working through the Oneserve Mobile App, asset management, operative communications and tracking, and finance and reporting. Our comprehensive suite of features provide you with all the functionality you need to maximise efficiencies, improve productivity and deliver a better service to your clients and the end customer.

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Key Benefits of Building and Property Maintenance Software

United Team

Our building management software allows you to simultaneously manage mobile workforce teams, both in-house and contractors. Oneserve connects everyone by giving them real-time access to the information and tools they need through the property maintenance software. Accessible on any mobile device or through contractor portals, Oneserve brings collaboration that enables everyone to work smarter.

Improve customer service

Everything within our building and property maintenance software works towards delivering a better service. By scheduling intelligently the person with the right skills attends the job. With access to job data that person is equipped with the information they need to work knowledgeably. Our real-time customer updates & engineer tracking feature offers visibility of your entire operation, so your office team can closely monitor performance and customer satisfaction.

Effectively manage finances

Whether you’re quoting for a new job or invoicing for a completed job, you can do all of this through Oneserve’s building maintenance software thanks to our extensive integration capabilities. By seamlessly linking with your existing systems within the property maintenance software, you have all of your data in one system giving you a fast and accurate finance process that is easy to control and monitor.


Building maintenance software helps contractors carry out repairs and maintenance more efficiently. Connecting their people and processes with a cloud-based application to optimise their entire service delivery from planning and scheduling to invoicing and monitoring. 

Building contractors that use maintenance management software are able to complete more jobs on a given day due to enhanced scheduling capabilities. They can make better business decisions with sophisticated reporting tools and greater visibility of performance statistics.

Take a look at our case studies to see how our contractor's scheduling software has helped our clients.

Our contractor scheduling software is an all-in-one solution for scheduling jobs, quoting and invoicing, contacting customers, and tracking operatives. Uniting your back office team with your operatives, our maintenance and job management software gives you complete control of your service delivery. You can increase first-time fix rates and reduce no-access appointments.

Knowledge Hub

Field service KPI Metrics
4 essential field service KPIs and metrics

The top strategic action for two-thirds of service organisations is to improve the metrics or key performance indicators (KPIs) used to measure field service performance. But how do you know which field service metrics to measure?

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Process Management
How to use KPIs to measure your organisation’s process management goals

How many times have you tried to measure your organisation’s process management goals but have found yourself severely frustrated, and staring at a screen that makes very little sense?

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Ineffective processes
5 reasons ineffective processes can damage your organisation

Every one of us work in an organisation that requires process and yet so many of us find the subject uninspiring. But despite our initial lack of interest, we all need to wake up to the importance of processes particularly within the service management industry. 

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Why is stock control so important in field service management?

Effective parts and stock management is vital for any field service organisation looking to deliver a great service. Many field service visits require a part, so if operatives’ vans are not kept stocked with the necessary parts, they may be unable to complete jobs. Read on to find out more.

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Planned preventative maintenance
Planned preventative maintenance (PPM) – get it right on every visit

Are you looking to enhance a wider long-term asset management strategy? Perhaps you’re looking to provide a better annual gas safety inspection service? A well designed and executed PPM programme, will save your organisation time and money and will ensure you keep on track of your compliance obligations.

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White Papers
The Oneserve Guide to Efficiency in Field Service Management

Efficient field operations allow companies to deliver a great service while minimising costs. Find out how your organisation can become …

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