If you hold contracts with social housing landlords to provide gas safety certificates, heating and hot water repairs, gas servicing and maintenance or central heating installations, Oneserve’s job management software can help you optimise your job processes and schedule your operatives more efficiently.

We know that hitting your contracted SLAs is a key objective and utilising a tool like Oneserve’s gas servicing software will support this by enabling your operatives to deliver a consistently high quality, value for money service that delights the end customer.

Enhanced on-the-day appointment communications between your operatives and the end customer mean carded appointments are minimised, and with all job information displayed and collected via the Oneserve Mobile App, your operatives can complete gas safe service maintenance checklists, survey assets and conduct compliance reviews, all through their mobile device.

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Gas engineer software provides an all-in-solution for scheduling jobs, quoting and invoicing, recording gas safety certificates, completing gas safe service maintenance checklists, contacting customers, and tracking operatives.

The best software for gas engineers will use intelligent algorithms to create optimised schedules that allow you to complete more jobs in a day while also allowing you to keep a comprehensive record of gas safety certificates and complete checklists. It will connect your team in the office with your operatives and give everyone visibility of job progress.

Going paperless and using gas safety certificate software will eliminate inefficiencies and ensure comprehensive compliance. Auto-fill gas certificate fields with customer details for accurate and quick completion, provide professionally branded copies to customers with just a couple of clicks, easily capture signatures on-site to ensure industry compliance. 

Knowledge Hub

Field service KPI Metrics
4 essential field service KPIs and metrics

The top strategic action for two-thirds of service organisations is to improve the metrics or key performance indicators (KPIs) used to measure field service performance. But how do you know which field service metrics to measure?

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Process Management
How to use KPIs to measure your organisation’s process management goals

How many times have you tried to measure your organisation’s process management goals but have found yourself severely frustrated, and staring at a screen that makes very little sense?

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Ineffective processes
5 reasons ineffective processes can damage your organisation

Every one of us work in an organisation that requires process and yet so many of us find the subject uninspiring. But despite our initial lack of interest, we all need to wake up to the importance of processes particularly within the service management industry. 

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Why is stock control so important in field service management?

Effective parts and stock management is vital for any field service organisation looking to deliver a great service. Many field service visits require a part, so if operatives’ vans are not kept stocked with the necessary parts, they may be unable to complete jobs. Read on to find out more.

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Planned preventative maintenance
Planned preventative maintenance (PPM) – get it right on every visit

Are you looking to enhance a wider long-term asset management strategy? Perhaps you’re looking to provide a better annual gas safety inspection service? A well designed and executed PPM programme, will save your organisation time and money and will ensure you keep on track of your compliance obligations.

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White Papers
The Oneserve Guide to Efficiency in Field Service Management

Efficient field operations allow companies to deliver a great service while minimising costs. Find out how your organisation can become …

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