With Oneserve you can expect:


Oneserve has been trusted for over a decade to support the social housing sector, helping registered providers and contractors to deliver the positive repairs and maintenance service tenants deserve.


Switching to Oneserve can help you take control of this key area of your service delivery by boosting your efficiency, increasing productivity and enhancing the quality of your customer service.


A standard implementation can be delivered in as little as six weeks following these four simple steps:

Implementation in four simple steps!

Stage 1: Implementation kick-off
  1. Initial kick-off meeting
  2. We deliver your initial system training
  3. You sign-off the project initiation
Stage 2: Configuration, analysis & system build
  1. We configure and build your Oneserve site according to your requirements
  2. You provide us with sample data to test the configuration of your site
Stage 3: System Training & User Acceptance
  1. We provide training to your chosen System Administrator/s
  2. You conduct User Acceptance Testing and sign-off your site
Stage 4: Go live and on-going support
  1. We make your site live
  2. Your System Administrator/s continue bespoke configuration as per your specific set up requirements 

The support we have received from Oneserve has been like no other I’ve seen in this industry before. Our Oneserve Project Manager has been a mentor and given endless support.”

Gravesham Borough Council

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