Reduce risk and deliver more, Everyday

Job management software dedicated to the housing sector. Manage organisational risk and continuously progress with Oneserve

Field Service Management Software made to support repairs and maintenance teams

Oneserve’s field service management software transforms and modernises your current workforce management processes, and is proven to increase and optimise workforce efficiencies. Empower your organisation through our job management software which provides the tools needed to work smarter and reduce organisational risk every day.

Our field service management app is purpose-built and customisable to support the specific needs of your workforce, including providing seamless real-time communication between office and field-based team members. The comprehensive mobile app includes features such as parts management, on-the-job forms and photographic evidence capture. Our job management software also supports the improvement of the service delivered to your end customers, as customer satisfaction surveys can be automatically issued as soon as the job is marked as complete. 

It’s easy to reduce risk and deliver more everyday with our Job Management Software

Who we serve


“Oneserve is such a powerful tool for us; it’s used in the back office, by mobile workers, engineers and clients to make sure we are always optimising our service delivery to residents.”

Social Housing Landlords

“The support we have received from Oneserve has been like no other I’ve seen in this industry before. Our Oneserve Project Manager has been a mentor and given endless support.”

Cloud based Field Service Management Software

Oneserve specialise in delivering job management software for organisations offering repairs and maintenance services. 

Connecting your mobile workforce, office teams, customers and subcontractors together through a single field management software solution, Oneserve’s job management software encourages collaboration and efficiency across everyone involved in delivering your service through its desktop site and mobile app.

Our field service management software makes sharing knowledge much easier, as information is updated and monitored in real-time, allowing for smoother business processes and enhanced customer experiences. Compliance obligations can be fulfilled and recorded against jobs and self-service functionality enables our clients to customise their job management software according to their specific requirements.

Why we’re trusted

Our promise is to deliver a constantly beneficial partnership for our clients which means Oneserve is the last service management software you need to invest in. 

We exist to deliver job management software that contributes to improving the lives of people in social housing across the UK. It’s as simple as that.

Our people are the foundation of our business and why we’re a trusted software provider by housing providers and contractors.

Knowledge Hub

Podcast - Combatting damp and mould in Social Housing
Combatting damp and mould in Social Housing
Find out first-hand how Hillingdon Council are tackling damp and mould with Oneserve. In this podcast, Liam Bentley, Operations Manager ...
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Tenant Perception Survey
Groundbreaking tenant survey unveils a critical ‘Customer Centricity’ gap in UK Social Housing
A new UK-wide survey of social housing tenants has revealed that tenant satisfaction levels are driven by such low expectations ...
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How Hillingdon Council is using Oneserve to maintain better homes
How Hillingdon Council is using Oneserve to maintain better homes
By Liam Bentley, Operations Manager for Repairs and Voids, Hillingdon Council As the Operations Manager for Repairs and Voids at ...
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Beyond Four Walls
Beyond Four Walls: Unveiling tenant perspectives in UK Social Housing
Gain an understanding of Oneserve’s revealing ‘Beyond Four Walls’ tenant perspective report in this insightful podcast. Oneserve Chief Executive, Chris ...
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Hillingdon Council - Tackling damp and mould with Oneserve
Case Study
Hillingdon Council: Tackling damp and mould with Oneserve
Hillingdon Council – Tackling damp and mould with Oneserve Hillingdon Council’s repairs and voids team is responsible for managing 35,000 ...
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New client focus - Loreburn Housing Association
Case Study
New Client focus: Loreburn Housing Association chooses Oneserve for unparalleled customer service
When Loreburn Housing Association decided the time had come to look for a new job management system, they knew that ...
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