Reduce risk and deliver more, Everyday

Job management software dedicated to the housing sector. Manage organisational risk and continuously progress with Oneserve

Field Service Management Software made to support repairs and maintenance teams

Oneserve’s field service management software transforms and modernises your current workforce management processes, and is proven to increase and optimise workforce efficiencies. Empower your organisation through our job management software which provides the tools needed to work smarter and reduce organisational risk every day.

Our field service management app is purpose-built and customisable to support the specific needs of your workforce, including providing seamless real-time communication between office and field-based team members. The comprehensive mobile app includes features such as parts management, on-the-job forms and photographic evidence capture. Our job management software also supports the improvement of the service delivered to your end customers, as customer satisfaction surveys can be automatically issued as soon as the job is marked as complete. 

It’s easy to reduce risk and deliver more everyday with our Job Management Software

Who we serve

Contractors

“Oneserve is such a powerful tool for us; it’s used in the back office, by mobile workers, engineers and clients to make sure we are always optimising our service delivery to residents.”

Social Housing Landlords

“The support we have received from Oneserve has been like no other I’ve seen in this industry before. Our Oneserve Project Manager has been a mentor and given endless support.”

Cloud based Field Service Management Software

Oneserve specialise in delivering job management software for organisations offering repairs and maintenance services. 

Connecting your mobile workforce, office teams, customers and subcontractors together through a single field management software solution, Oneserve’s job management software encourages collaboration and efficiency across everyone involved in delivering your service through its desktop site and mobile app.

Our field service management software makes sharing knowledge much easier, as information is updated and monitored in real-time, allowing for smoother business processes and enhanced customer experiences. Compliance obligations can be fulfilled and recorded against jobs and self-service functionality enables our clients to customise their job management software according to their specific requirements.

Why we’re trusted

Our promise is to deliver a constantly beneficial partnership for our clients which means Oneserve is the last service management software you need to invest in. 

We exist to deliver job management software that contributes to improving the lives of people in social housing across the UK. It’s as simple as that.

Our people are the foundation of our business and why we’re a trusted software provider by housing providers and contractors.

Knowledge Hub

Podcast - Islington council - Track My Operative
Podcasts
Track My Operative: Enhancing resident engagement within repairs services
In this podcast, Daniel Watkins, Programme Manager – Housing Property Services at Islington Council, tells us about how the council ...
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Navigating the age gap - why social housing must adapt to the Amazon-era
Blogs
Navigating the age gap: Why social housing must adapt to the Amazon-era
As the social housing landscape continues to evolve, a not-so-silent battle brews beneath the surface. The expectations of younger tenants ...
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Beyond the basics - why tenants should expect more than just a safe home
Blogs
Beyond the basics: Why tenants should expect more than just a safe home
Picture this: you’re scrolling through your phone, deciding whether to switch your mobile provider based on countless reviews and ratings ...
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Five star Power: Why tenants should be able to rate their landlord like their favourite restaurant
Blogs
Five-star power
Why tenants should be able to rate their landlord like their favourite restaurant. We rate everything these days. Go out ...
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Drawing a comparison - but not with who you might think
Blogs
Drawing a comparison:
But not with who you might think.   We all do it, every day. We rate the quality of a ...
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Gravesham Borough Council increases first time access success and streamlines customer interaction
Case Study
Gravesham Borough Council Increases First-time Access Success and Streamlines Customer Interaction
Gravesham Borough Council increases first-time access success and streamlines customer interaction Gravesham Borough Council is a stock-retaining local authority that ...
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