Reduce risk and deliver more, Everyday

Job management software dedicated to the housing sector. Manage organisational risk and continuously progress with Oneserve

Field Service Management Software made to support repairs and maintenance teams

Oneserve’s field service management software transforms and modernises your current workforce management processes, and is proven to increase and optimise workforce efficiencies. Empower your organisation through our job management software which provides the tools needed to work smarter and reduce organisational risk every day.

Our field service management app is purpose-built and customisable to support the specific needs of your workforce, including providing seamless real-time communication between office and field-based team members. The comprehensive mobile app includes features such as parts management, on-the-job forms and photographic evidence capture. Our job management software also supports the improvement of the service delivered to your end customers, as customer satisfaction surveys can be automatically issued as soon as the job is marked as complete. 

It’s easy to reduce risk and deliver more everyday with our Job Management Software

Who we serve


“Oneserve is such a powerful tool for us; it’s used in the back office, by mobile workers, engineers and clients to make sure we are always optimising our service delivery to residents.”

Social Housing Landlords

“The support we have received from Oneserve has been like no other I’ve seen in this industry before. Our Oneserve Project Manager has been a mentor and given endless support.”

Cloud based Field Service Management Software

Oneserve specialise in delivering job management software for organisations offering repairs and maintenance services. 

Connecting your mobile workforce, office teams, customers and subcontractors together through a single field management software solution, Oneserve’s job management software encourages collaboration and efficiency across everyone involved in delivering your service through its desktop site and mobile app.

Our field service management software makes sharing knowledge much easier, as information is updated and monitored in real-time, allowing for smoother business processes and enhanced customer experiences. Compliance obligations can be fulfilled and recorded against jobs and self-service functionality enables our clients to customise their job management software according to their specific requirements.

Why we’re trusted

Our promise is to deliver a constantly beneficial partnership for our clients which means Oneserve is the last service management software you need to invest in. 

We exist to deliver job management software that contributes to improving the lives of people in social housing across the UK. It’s as simple as that.

Our people are the foundation of our business and why we’re a trusted software provider by housing providers and contractors.

Knowledge Hub

Meet the client: FSG Property Services
In our latest ‘Meet the Client’ Podcast, we’re talking to Natasha Gajadhar from FSG Property Services.  Natasha talks about how FSG ...
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Oneserve and Help me Fix
Oneserve announces partnership with Help me Fix to further strengthen its social housing property management solutions
Oneserve announces partnership with Help me Fix to further strengthen its social housing property management solutions Oneserve, a leading provider ...
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Navigating the new Consumer Standards
Navigating the new Consumer Standards: Five key insights for Contractors in Social Housing
Contractors – you’re the backbone of the social housing sector. You’re entrusted with the critical task of maintaining properties and ...
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Redefining social housing one word at a time
Redefining Social Housing, One Word at a Time
By Chris Proctor, CEO, Oneserve   Anyone who knows me, will happily attest that aside from my love of the ...
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Islington Council - Track My Operative
Case Study
Islington Council: Track My Operative
Track My Operative: Enhancing resident engagement within repairs services Islington Council has portfolio of more than 27,000 properties and a ...
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Podcast - Islington council - Track My Operative
Track My Operative: Enhancing resident engagement within repairs services
In this podcast, Daniel Watkins, Programme Manager – Housing Property Services at Islington Council, tells us about how the council ...
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