Why Choose Oneserve?

If you are looking for a system to connect your back office teams, mobile workers, subcontractors and customers, then Oneserve is the solution for you. Our award winning cloud-based software moulds to your business, giving you control, whilst continually realising efficiencies.

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Unite your team

Connect your mobile workforce, office teams, customers and subcontractors together in a single system for optimum visibility of your operations.

Increase efficiency

Intelligently schedule jobs, automatically reorder parts, monitor performance & customer satisfaction and make continual efficiency improvements.

Future proof

Configure and maintain oneserve yourself, thanks to our intuitive interfaces, and benefit from a scalable cloud-based field service solution.

Accreditations and Security

As a Software as a Service (SaaS) provider, we ensure we continually provide a quality field service platform that sustains long-term value and usability.

Training & support

As part of our service, we ensure you receive dedicated training and have ongoing access to named Oneserve support team members.

Industries

We work with organisations with a mobile workforce across the private and public sector (we also have a presence on the UK Government's G-Cloud).

What we stand for

At Oneserve, our objective is to provide robust, flexible and intuitive software for any sized business managing a mobile workforce. As such, we have evolved our award winning enterprise Field Service Management Solution to power a new generation of service companies. From intelligent scheduling right through to customisable reporting, our field service management system is powerful, easy to use, simple to configure and quick to implement.

Meet the team

Chris Proctor

Chief Executive Officer

My role within Oneserve has two primary components, working across our board to set organisational strategy and then taking overall responsibility to ensure that we succeed in all our goals....
[read more]

Rob Austin

Chief Operating Officer

Mark Hunt

Chief Technology Officer

My role within Oneserve is to lead both our technology and product teams as they strive to innovative and enhance our services. My goal is to support the development of...
[read more]

Chris Proctor

Chief Executive Officer

My role within Oneserve has two primary components, working across our board to set organisational strategy and then taking overall responsibility to ensure that we succeed in all our goals.

There are two real stand out factors that make me proud of Oneserve, firstly the team; exceptionally talented and passionate people who truly believe in what we’re doing.

Secondly, it has to be what we’re doing. So many service visits start with a negative, something breaking or in need of repairing. What we allow our clients to do is to turn that paradigm on its head and turn a negative start into a positive experience. We’ve all been on the end of both positive and negative service experiences, the knowledge that we’re powering hundreds of thousands of positive experiences is definitely something to be proud of, for all of us.

Rob Austin

Chief Operating Officer

My role is to deliver financial visibility, low risk, accurate and consistent commercial, financial and operational management through proven processes and procedures, ensuring best value at all times. I ensure Oneserve provides exceptional service through delivery and support to ensure our customers receive a first rate service from people who care about their business.

I am exceptionally proud to be a part of a rapidly growing, innovative and dynamic business with an amazing team of enthusiastic and incredibly knowledgeable individuals who all have a passion for success and real pride in what they do.

Mark Hunt

Chief Technology Officer

My role within Oneserve is to lead both our technology and product teams as they strive to innovative and enhance our services. My goal is to support the development of our talented workforce so that in turn they can deliver great customer experience.

Innovation in the field of service management is at the heart of the Oneserve strategy. In this endeavour we strive to utilise technology and partnerships to enhance our solutions and open new opportunities for our customers.

Working at Oneserve is exciting and challenging. Everyone here motivates me to excel each and every day. Their energy and commitment to build better services never falter.