Why Choose Oneserve?

Empower your entire team to constantly improve business efficiencies and maintain superior customer satisfaction with our self-managed Field Service Management software. Intelligently schedule jobs, record job progress, reorder parts and monitor performance, all in one system. Designed to help you always achieve better.

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Unite your team

Seamlessly unite your office team with their field-based colleagues. Intelligently schedule jobs, record job progress, reorder parts and monitor performance, all in one system.

Increase efficiency

Intelligently schedule jobs, automatically reorder parts, monitor performance & customer satisfaction and make continual efficiency improvements.

Future proof

Configure and maintain oneserve yourself, thanks to our intuitive interfaces, and benefit from a scalable cloud-based field service solution.

Accreditations and Security

As a Software as a Service (SaaS) provider, we ensure we continually provide a quality field service platform that sustains long-term value and usability.

Training & support

As part of our service, we ensure you receive dedicated training and have ongoing access to named Oneserve support team members.

Industries

We work with organisations with a mobile workforce across the private and public sector (we also have a presence on the UK Government's G-Cloud).

What we stand for

At Oneserve, our objective is to provide robust, flexible and intuitive software for any sized business managing a mobile workforce. As such, we have evolved our award winning enterprise Field Service Management Solution to power a new generation of service companies. From intelligent scheduling right through to customisable reporting, our field service management system is powerful, easy to use, simple to configure and quick to implement.

Meet the team

Chris Proctor

Chief Executive Officer

My role within Oneserve has two primary components, working across our board to set organisational strategy and then taking overall responsibility to ensure that we succeed in all our goals....
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Rob Austin

Chief Operating Officer

My role is to deliver financial visibility and best value at all times. To achieve this, I utilise proven processes and procedures to provide low risk, accurate and consistent commercial,...
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Andy Martin

Chief Technology Officer

David Cockayne

Sales Director

In my role as Sales Director I am responsible for developing Oneserve’s strategy to grow new business revenues. Working alongside my team of sales professionals, I come face to face...
[read more]

Chris Proctor

Chief Executive Officer

My role within Oneserve has two primary components, working across our board to set organisational strategy and then taking overall responsibility to ensure that we succeed in all our goals.

There are two real stand out factors that make me proud of Oneserve, firstly the team; exceptionally talented and passionate people who truly believe in what we’re doing.

Secondly, it has to be what we’re doing. So many service visits start with a negative, something breaking or in need of repairing. What we allow our clients to do is to turn that paradigm on its head and turn a negative start into a positive experience. We’ve all been on the end of both positive and negative service experiences, the knowledge that we’re powering hundreds of thousands of positive experiences is definitely something to be proud of, for all of us.

Rob Austin

Chief Operating Officer

I also ensure Oneserve continually delivers an exceptional service so that our client partners can deliver beyond the expectations of their customers.

I am exceptionally proud to be a part of a rapidly growing, innovative and dynamic business with an amazing team of enthusiastic and incredibly knowledgeable individuals; each of whom have a passion for success and real pride in what they do.

Andy Martin

Chief Technology Officer

As CTO I am responsible for executive decisions with regards to the technological interests of Oneserve. In conjunction with my senior team I am responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs.

With over 25 years of technology and business change achievements in several roles within Financial Services, Retail and Civil Service, I am experienced in delivering improvements to technical and organisational effectiveness leading to enhanced value for our clients.

David Cockayne

Sales Director

In my role as Sales Director I am responsible for developing Oneserve’s strategy to grow new business revenues.

Working alongside my team of sales professionals, I come face to face with the challenges experienced by our clients – how to provide the best possible service to their customers whilst decreasing their costs and increasing their efficiencies. It is our role to really understand these requirements, establishing how Oneserve can be implemented to help our clients achieve their objectives and deliver ROI.

With over 25 years’ experience of working within the technology sector, mostly delivering field service management solutions, my focus is on adding value for our client-partners and developing relationships that go far beyond the initial project to deploy the solution.