A three step guide to overcome the damage caused by a lack of accountability
Delivering a service through a dispersed workforce brings with it many more challenges than that of a workforce in a...
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How to increase operative productivity
When your service is delivered by a workforce that spends most of their day in a van, productivity and service...
Are you ready for the GDPR?
The General European Data Protection Regulations (GDPR) are coming into effect on 25 May 2018. Is your business prepared? The...
Achieving maximum growth in the manufacturing industry
When considering growth strategies within the manufacturing industry, new technologies offered by Industry 4.0 should not go unexplored. By introducing...
Three ways the utilities industry can enhance customer service
Customer service has been put under the microscope in the utilities industry, with all eyes firmly fixed on how well...
Two reasons you need to harness the data revolution
Our ‘hyper-connected’ society has changed the way we provide and expect to receive services. Customer demand has increased, and in...
How to overcome today’s challenges in the telecoms industry
As the telecoms industry evolves alongside an increasingly digitised society, the pressure to exceed customer expectations and meet KPIs has...
Crafting a safer building services industry with the Internet of Things
The building services industry is particularly complex, with a vast amount of expertise working towards a multitude of outcomes, such...
The Internet of Things beckons a new era for social housing maintenance
The Government recently announced that they will be introducing tougher sanctions for landlords who let their properties knowing the living...
Rethinking data and transforming service delivery within local authorities
Local Government continues to experience financial pressure but all the while expectations are to maintain, if not improve, performance. Delivering...
Using the Internet of Things to Protect People
The age old saying “safe and secure” used to refer to our physical well being, making sure we live, work...
Keeping costs low and productivity and customer satisfaction high: A New Year’s resolution
There has been an equation at the forefront of every machine-reliant business leader’s mind for decades. How do you reduce...