3 ways to increase field staff retention
A recent survey carried out by Concept Resourcing revealed that the majority of field engineers are looking to move jobs...
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Capitalising on tech to align your objectives with utility regulators
As we embark on Ofgem’s December energy price cap, the age-old challenge of effectively meeting the Regulator’s requirements rears its...
Budget 2018: What does the IR35 reform mean for property contractors?
Budget 2018 brings with it an expansion of the IR35. The legislation existed in the public sector but has now...
Managing a growing data infrastructure within the telecoms industry
Ahead of their report next year, the Government’s National Infrastructure Commission have made the announcement that they will be reviewing...
3 must haves in contractor service management software
Contractors responsible for property repairs and maintenance contributed over £57 billion to the British economy in 2017. But, with the...
5 reasons collaboration is critical to the success of a utilities company
In order to respond to the growing pressure upon the utilities sector to provide a better service and more efficient...
Achieving maximum value with the Internet of Things
Considering its ubiquity in the media, you are likely to be familiar with the term Internet of Things (IoT). From...
5 steps to conducting a successful service management system migration
Leveraging technology is a fundamental step for businesses looking to transform their service delivery, whether migrating from a paper-based system...
5 steps to ensuring data security with the Internet of Things
As the IoT market continues to expand rapidly, so to does the need to ensure data is collected swiftly and...
Oneserve welcomes Stuart Greenslade as Business Development Director
We are delighted to welcome Stuart Greenslade to the Oneserve team. Stuart is Oneserve’s Business Development Director and he joins...
How to effectively analyse data to improve service in the utilities industry
Utility companies have come a long way in terms of what they can offer their customers, providing an unprecedented level...
Utilising software to bring stability in a period of uncertainty
Six months after the collapse of Carillion and the contractor’s market still remains somewhat unsettled. In a recent review of...