Remaining reactive is crucial for many service organisations, as business requirements and customer expectations continue to change frequently. Improving processes and making changes in some field service solutions, however, can be time-consuming and expensive.
Oneserve’s workflow management will help you optimise processes with ease by self-administering your workflows. The intuitive workflow management tool stores all of your processes in one location making this a quick and simple amendment.
Workflow management system software, also known as WMS or WfMS is a software tool, developed to ease repetitive business processes and tasks in order to increase efficiency and productivity. It involves automating an otherwise lengthy process by creating a sequence of tasks, which the data will follow, until fully processed, without the need for constant employee supervision.