Mobile Engineer Tracking

With a network of engineers constantly traveling to and from jobs, it can be difficult to react to ad hoc situations such as traffic congestion or customers who query arrival times. If you can see exactly where each member of your team is at any given time, you are able to manage productivity effectively and respond quickly to any potential barriers to that productivity.

Oneserve‘s mobile engineer tracking gives you this visibility by using GPS tracking technology from your engineer’s mobile devices. Our mobile workforce software presents the current position of your workforce on a map, helping you effectively schedule resources.

An overview

Workforce tracking gives you greater operational awareness and visibility of your mobile workers. The map can be viewed by teams and filtered to show specific engineers.

Key benefits

Real-time visibility

Achieve visibility across the board by using our workforce tracking software to view job progress and location updates.

Track job progress

With mobile engineer tracking you can see when an engineer has arrived at site and when they begin their journey to the next job.

Historical tracking

Verify time sheets with accuracy by viewing where your front line team have been with our historical tracking feature.

React effectively to new jobs

If you receive a reactive or emergency job you can quickly see which engineer is closest and ensure you respond as efficiently as possible.

Improve customer service

With greater insight into the whereabouts of your field staff, your office team can deliver a more informed and helpful customer service.

Maintain safety of your workforce

By monitoring the movement of your operatives you will be able to better support lone workers and be more aware of any unexpected deviations.