Mobile Engineer Tracking

With a network of engineers constantly traveling to and from jobs, it can be difficult to react to ad hoc situations, such as traffic congestion or customers querying arrival times. If you can see exactly where each member of your team is at any given time, you are able to manage productivity effectively and respond to changing demands quickly.

Oneserve’s mobile engineer tracking gives you this visibility by using GPS tracking technology from your engineers’ mobile devices. Our mobile workforce software presents the current position of your workforce on a map, helping you to effectively manage resources.

This feature is currently only available for Android users.

An overview

Workforce tracking gives you greater operational awareness and visibility of your mobile workers. The map can be viewed by teams and filtered to show specific engineers.

Key benefits

Real-time visibility

With mobile engineer tracking you can see when an engineer has arrived at site and when they are travelling.

React effectively to new jobs

If you receive a reactive or emergency job you can quickly understand which engineer is closest and ensure you respond as efficiently as possible.

Improve customer service

With greater insight into the whereabouts of your field staff, your office team can deliver a more informed and helpful customer service.

Whether you’re an organisation that’s ready to implement mobile workforce management software, or you’d simply like to find out more about the potential benefits, contact us today. A member of our specialised team would be more than happy to discuss our software with you and determine how it could benefit your industry and optimise workforce productivity.