Oneserve’s mobile workforce management software helps organisations manage and communicate with field-based staff.
Managing a mobile workforce can be very challenging. They are the face of your organisation and yet the employees you have least contact with. Oneserve changes that. By using our mobile field service app your frontline teams have all the information they need to deliver an exceptional service and it gives them a direct link to share valuable information with your office based teams.
All data flows in real-time between the mobile workforce app and the office-based mobile work management system. The flow of data that occurs between the two systems is controlled by your system administrator. The intuitive nature of the software means they can self-configure and, if required, amend the system on an ongoing basis, to ensure your processes always match the needs of your business and customers in the most efficient manner possible.
This ability to continually improve and maintain optimum productivity empowers your team because they can go about their work safely in the knowledge that they always have the information they need to work to a high standard.