Planned & Reactive Maintenance

For organisations, planned maintenance is an important part of their service offering, yet it can be a time consuming process from an administrative point of view. Many elements need to be considered such as resource requirements and time limits, all of which must be scheduled with minimal impact to your reactive works. 

Oneserve manages the entire planned maintenance process. You no longer need to remember to schedule repeat works and then subsequently record job completion details. Instead, Oneserve automatically does this for you.

An overview

Whether you need to book appointments weekly, monthly or annually, our maintenance scheduling feature will automatically assign jobs to the engineers with the right skills and location.

Key benefits

Automatic scheduling

Oneserve creates a cyclical process in which maintenance appointments are continually scheduled. The system schedules the appointments automatically within the timeframes you set.

Seamless process

Once your service plans are set up, the operative will receive details of the job on their mobile device and all relevant job information will be recorded. Once complete, Oneserve will automatically schedule the next appointment.

Confidently meet legal obligations

If you carry out planned maintenance as a legal obligation, such as the Gas Safety Inspection (CP12), your engineers can complete surveys on their phone to ensure you consistently record all essential information to prove your compliance.

What you can expect from Oneserve’s Planned Maintenance feature

Step 1: Identify and plan

Map out a schedule of the required work and input this into Oneserve. Our optimised scheduler will then automatically assign jobs in the most efficient manner possible.

Step 2: Carry out the planned works

Complete the work in the field, recording all relevant information via the operative’s mobile device to create an immediate audit trail for compliance and administrative purposes.

Step 3: Analyse performance

Establish any productivity or cost gains by analysing operational and financial data which is easily accessible in customisable reports and dashboards.