Oneserve Knowledge Centre

If you’re looking for the latest news on Oneserve, stories on the field service industry, opinion pieces or helpful information on managing a mobile workforce, then browse our blogs, white papers and case studies.

Updated weekly, we keep you informed on Oneserve and the world of Field Service Management.

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The common challenges every field service manager faces
Latest News

The common challenges every field service manager faces

Field service managers are faced with many daily challenges and not having the right tools...

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5 signs you’re not achieving maximum field service efficiency

There are several core inefficiencies that are common within the housing sector. From slow void...

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Delivering enhanced functionality for more effective forms & surveys

Oneserve’s new premium survey builder delivers a more powerful forms and surveys experience. Through its...

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Oneserve win at the UK Business Tech Awards 2019!

Last night, our work with Public Sector organisations was recognised as we took home the...

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Why the water sector needs to become customer-obsessed
Latest white papers

Why the water sector needs to become customer-obsessed

Due to the water sector’s somewhat turbulent history, it is no wonder the industry is...

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Customer experience in social housing - an alternative perspective

Social housing, by its very nature, is a sector designed for the benefit of society...

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Moving beyond 'okay' - How to transform customer experience in the energy sector

Gas and electricity provision in the UK has changed dramatically, but despite this, a recent...

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The impact machine downtime has on business

Businesses reliant on machinery to either manufacture products, or to help serve their clients, are...

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Harnessing the power of self-service
Latest Checklists

Harnessing the power of self-service

It’s likely your challenges and needs are constantly evolving, with opportunities to improve your service...

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Getting the most from your Field Service Management Solution

For those who employ a Field Service Management Solution, the focus must always be on...

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Matching Your Needs to the Right Field Service Management Software

Field Service Management software will have a positive effect on your organisation, but it is...

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10-Step Checklist: Selecting a Cloud-Based Field Service Software Partner

Do you have all the features you need to be efficient and productive? The uptake...

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Tweets

RT @ChrisaProctor: The Regulator of Social Housing is looking at how well providers understand stock condition. How big is the challenge? #…

RT @ChrisaProctor: Facebook groups have given tenants a new way of ramping up pressure on landlords to improve performance. But does this m…