Oneserve Knowledge Centre

If you’re looking for the latest news on Oneserve, stories on the field service industry, opinion pieces or helpful information on managing a mobile workforce, then browse our blogs, white papers and case studies.

Updated weekly, we keep you informed on Oneserve and the world of Field Service Management.


Maintaining efficiency and compliant working practices for Utilities field operatives is as easy as 1,2,3!
Latest News

Maintaining efficiency and compliant working practices for Utilities field operatives is as easy as 1,2,3!

To some extent it was business as usual within the Utilities sector through lockdown.  Designated...

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3 key ways Job Management Software is supporting the return to the 'new normal' in housing repairs and maintenance

When the Housing Minister announced that Social Housing landlords should resume planned works and repairs...

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5 recommendations when providing emergency works during the coronavirus outbreak

During the COVID-19 lockdown a significant number of businesses have faced the complicated challenge of...

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Gas safety checks - how to manage the very real risk of becoming non-compliant

Many responsible for ensuring gas safety within homes had hoped that the validity of the...

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A Property Contractors' guide to tackling COVID-19
Latest white papers

A Property Contractors' guide to tackling COVID-19

This eBook looks at the complexities contractors currently face, reflecting on today’s lessons and providing...

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Why the water sector needs to become customer-obsessed

Due to the water sector’s somewhat turbulent history, it is no wonder the industry is...

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Customer experience in social housing - an alternative perspective

Social housing, by its very nature, is a sector designed for the benefit of society...

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Moving beyond 'okay' - How to transform customer experience in the energy sector

Gas and electricity provision in the UK has changed dramatically, but despite this, a recent...

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Harnessing the power of self-service
Latest Checklists

Harnessing the power of self-service

It’s likely your challenges and needs are constantly evolving, with opportunities to improve your service...

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Getting the most from your Field Service Management Solution

For those who employ a Field Service Management Solution, the focus must always be on...

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Matching Your Needs to the Right Field Service Management Software

Field Service Management software will have a positive effect on your organisation, but it is...

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10-Step Checklist: Selecting a Cloud-Based Field Service Software Partner

Do you have all the features you need to be efficient and productive? The uptake...

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