RT @ChrisaProctor: The Regulator of Social Housing is looking at how well providers understand stock condition. How big is the challenge? #…
Oneserve Knowledge Centre
If you’re looking for the latest news on Oneserve, stories on the field service industry, opinion pieces or helpful information on managing a mobile workforce, then browse our blogs, white papers and case studies.
Updated weekly, we keep you informed on Oneserve and the world of Field Service Management.
Latest News
The common challenges every field service manager faces
Field service managers are faced with many daily challenges and not having the right tools...

5 signs you’re not achieving maximum field service efficiency
There are several core inefficiencies that are common within the housing sector. From slow void...
Delivering enhanced functionality for more effective forms & surveys
Oneserve’s new premium survey builder delivers a more powerful forms and surveys experience. Through its...
Oneserve win at the UK Business Tech Awards 2019!
Last night, our work with Public Sector organisations was recognised as we took home the...
Latest white papers
Why the water sector needs to become customer-obsessed
Due to the water sector’s somewhat turbulent history, it is no wonder the industry is...

Customer experience in social housing - an alternative perspective
Social housing, by its very nature, is a sector designed for the benefit of society...
Moving beyond 'okay' - How to transform customer experience in the energy sector
Gas and electricity provision in the UK has changed dramatically, but despite this, a recent...
The impact machine downtime has on business
Businesses reliant on machinery to either manufacture products, or to help serve their clients, are...
Latest Checklists
Harnessing the power of self-service
It’s likely your challenges and needs are constantly evolving, with opportunities to improve your service...
Getting the most from your Field Service Management Solution
For those who employ a Field Service Management Solution, the focus must always be on...
Matching Your Needs to the Right Field Service Management Software
Field Service Management software will have a positive effect on your organisation, but it is...
10-Step Checklist: Selecting a Cloud-Based Field Service Software Partner
Do you have all the features you need to be efficient and productive? The uptake...
Tweets
Oneserve's premium survey builder gives you the power to capture the exact information you need from a job, without… https://t.co/PDeYVbg2b7
Oneserve's Schedule Optimiser removes unnecessary appointment gaps and reduces drive time by automatically arrangin… https://t.co/qhrtA4jrQu
RT @ChrisaProctor: Facebook groups have given tenants a new way of ramping up pressure on landlords to improve performance. But does this m…